Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: September 4, 2026
Our Privacy Commitment
- • We never sell your personal data to third parties
- • Your payment information is processed securely
- • You can request access to or deletion of your data at any time
- • We use cookies to improve your experience (with your consent)
- • All data transmission is encrypted
1. Information We Collect
Personal Information: When you create an account or make a purchase, we collect your name, email address, phone number, billing address, and shipping address.
Payment Information: We process your payment through secure third-party payment providers (Stripe, PayPal, etc.). We do not store your full credit card details on our servers.
Technical Information: We automatically collect certain information about your device, including IP address, browser type, operating system, and browsing behavior on our site.
Communication Data: We keep records of any correspondence you have with us, including support tickets and emails.
2. How We Use Your Information
To process and fulfill your orders, including sending you order confirmations and updates.
To provide customer support and respond to your inquiries.
To send you important information about your account and our services.
To personalize your experience and show you relevant products.
To improve our website, products, and services.
To detect and prevent fraud or other illegal activities.
To comply with legal obligations and enforce our terms.
3. Sharing Your Information
Payment Processors: We share necessary information with payment providers to process your transactions securely.
Service Providers: We may share data with trusted third parties who assist us in operating our website and conducting our business.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity.
We never sell your personal information to third parties for marketing purposes.
4. Cookies & Tracking
Essential Cookies: Required for the website to function properly, including session management and shopping cart functionality.
Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.
Marketing Cookies: Used to track visitors across websites for advertising purposes (only with your consent).
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
5. Data Security
We implement industry-standard security measures to protect your personal information.
All data transmission is encrypted using SSL/TLS technology.
We regularly review and update our security practices.
Access to personal data is restricted to authorized personnel only.
While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete data.
Deletion: You can request that we delete your personal data (subject to legal requirements).
Objection: You can object to certain types of data processing.
Portability: You can request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at support@obdols.com.
7. Communications
Order Updates: We will send you transactional emails about your orders. These cannot be opted out of.
Marketing: With your consent, we may send promotional emails. You can unsubscribe at any time using the link in our emails.
Account Notifications: Important updates about your account and our services.
You can manage your communication preferences in your account settings.
8. International Transfers
Your data may be transferred to and processed in countries other than your country of residence.
We ensure appropriate safeguards are in place to protect your data during international transfers.
By using our services, you consent to the transfer of your data to other countries.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.
Order data is kept for accounting and legal compliance purposes.
You can request deletion of your account and associated data at any time.
Some data may be retained in anonymized form for analytics purposes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@obdols.com
We will respond to your inquiry within 48 business hours.
For EU residents: You have the right to lodge a complaint with your local data protection authority.
By using our website and services, you acknowledge that you have read and understand this Privacy Policy.
Have questions about your privacy?
Contact our support team